Question 1

What is Knowlyzer?

Accepted Answer

Knowlyzer is an AI chatbot platform that learns from your website content, documents (PDF, DOCX, CSV, Excel), and web pages to automatically answer visitor questions in real-time.

Question 2

How does Knowlyzer work?

Accepted Answer

Upload your documents or enter your website URL. Knowlyzer uses AI to understand your content and creates a chatbot that can answer questions based on your specific data. Just embed the widget on your site.

Question 3

Is there a free plan?

Accepted Answer

Yes! The free plan includes 1 chatbot, 100 messages per month, and PDF file support. No credit card required to get started.

Question 4

What file formats are supported?

Accepted Answer

Free plan supports PDF. Pro and Enterprise plans support PDF, TXT, DOCX, DOC, CSV, XLSX, XLS, and JSON files.

Question 5

Can Knowlyzer crawl my website?

Accepted Answer

Yes! Pro and Enterprise plans include website crawling. You can index single pages or crawl your entire site automatically.

Question 6

How do I add the chatbot to my website?

Accepted Answer

After creating your chatbot and uploading content, you get an embed code snippet. Just paste it into your website's HTML – it works with any website builder, CMS, or custom site.

Question 7

Can I customize the chatbot's appearance?

Accepted Answer

Yes! You can customize colors, welcome messages, avatar, position, and more. Pro 12-month and Enterprise 6/12-month plans also support custom branding (your own logo, remove 'Powered by Knowlyzer').

Question 8

Is my data secure?

Accepted Answer

Absolutely. Your documents are processed securely, stored with encryption, and never shared with other users. Each chatbot has its own isolated knowledge base.

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